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March 6th 2006. How Ticketmaster Works
В субботу была сделана попытка прикупить билеты на хорошие места на
предстоящий концерт Depeche Mode в Jones Beach Theater, Wantagh, NY.
Ясный пень, мне как фанату группы, хотелось бы посмотреть на товарищей
с минимально возможного расстояния, учитывая то, что коэффициент моего
присутствия на мероприятиях биг бэнда до нынешнего дня составляет ровно
0 (ноль). Был я, правда, на сольном приезде Давида Гана в Детройте, но
это не совсем то.
Так вот, после героического подьёма в 8:40 утра в субботу, произведя
тщательную проверку всех интернет соединений, дрожащими руками, аккурат
в 9:00:05 был сделан запрос на 3 билета.
Никто конечно не рассчитывал на первые ряды... но 2я секция стадиона, около 70ти рядов от сцены!!!
ПОЛНЫЙ ПРОВАЛ.
Конечно амфитеатр в Wantagh на 8200 человек, это не стадион, сцена как на
ладошке с любого места, но детская мечта так и не воплотилась в
реальность.
Как же работает этот факиный TicketMaster? Признания товарища, который там работал.
By © Crewboy, CA
1)Keep in mind that most venues such as sports arenas and outdoor
amphitheatres ("sheds") have a season ticket holder base. What that
means is that those season ticket holders (usually scalpers, ticket
agencies and corporations) are allowed to buy their tickets PRIOR to
the public onsale. Those seats are removed from the ticket pool prior
to the public onsale. Those seats are usually the prime seats. Once
those seats are removed from the ticket pool combined with what is
removed for the promoter, band personal use, and contest giveaways, the
remainder of the ticket pool is released to TM.
2)Ticketmaster then "grids" the venue so that they can sell tickets for
the show. Each grid is given a corresponding "X" number with "X1"
usually being front and center. The next section, usually front and
left is given "X2" and so on. The "X" number then goes in ascending
order according to it's proximity to the stage. The higher the "X"
number...the further back you are from the stage. So when all the seats
in "X1" sell out, it automatically goes to "X2", then "X3" and so
forth. If you look at any of your past ticketstubs from TM, you'll see
the "X" number in the left hand side of the ticket in small print.
3) When the show goes onsale.....the Ticketmaster system does indeed sell
you the best seats that are available AT THE TIME YOU ARE BUYING YOUR
TICKETS. For a major onsale such as DM, the Ticketmaster system is
receiving multiple hits at the same time where on average the band is
selling close to 1000 tickets a minute per venue (at least that's what
happens here in Los Angeles). So when you request 8 tickets for a DM
show the day of the onsale....the system is looking for the first spot
in the venue where there are 8 seats together. Given the massive amount
of hits that the TM system is getting.....the majority of fans usually
wind up with seat that are in the back of the venue, simply due to the
amount of hits the server is getting.
4) Sure you can "refresh" and keep trying over and over again for a better seat. Yes it does
happen but also beware. TM has put in a failsafe that if you make it a
pattern to try for seats and searching/refreshing over and over
again....TICKETMASTER WILL LOCK YOU OUT OF THE SYSTEM FOR 24 HOURS,
PREVENTING YOU FROM EVEN BUYING A TICKET UNTIL THE LOCKOUT PERIOD ENDS.
It's not meant to punish...but to prevent scalpers from making multiple
purchases.
5) Yes TM is about as corrupt as they come.
And yes, I'm sure that they have a few employees that are punching up
tickets and selling them to scalpers. But also keep in mind that TM
grants a specific allocation to online purchases, a specific allocation
to the charge line as well as allocations to the venue box office and
their outlets as well.
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